1010data Support

Environment:

Product:  Platform

Version:  All

Description:

Sometimes it may be necessary to turn off browser extensions if they interfere with the functioning of the 1010data Platform. 

Find the steps below for each browser. 

Google Chrome: 

1.) At the top right, click More > More tools > Extensions. (Alternatively, type chrome://extensions/ into the URL)

2.) Make your changes: Turn on/off: Turn the extension on or off by using the switch on the bottom.

Internet Explorer: 

1.) Click on Tools > Manage add-ons. 

2.) Select the add-on required by clicking on it, and click the Disable button in the bottom right.

Firefox: 

1.) Click the menu button  and choose  Add-ons. The Add-ons Manager tab will open.

2.) In the Add-ons Manager tab, select the Extensions panel.

3.) Select the add-on you wish to disable.

4.) Click its Disable button.

5.) Click Restart now if it pops up. Your tabs will be saved and restored after the restart.