If you have forgotten your 1010data Insights Platform password, the login page provides a way for you to reset it.
You can reset your password from the login page.
To reset your password:
- From the Insights Platform login page, click Forgot Your Password?
Your browser displays the Password Reset page.

- Complete the following fields:
Username | Enter your Insights Platform username. If you do not have a username, or have forgotten it, contact 1010data Support. For more information, see Contact 1010data Support |
Email | Enter the email address associated with your Insights Platform account. |
- Click Reset My Password.
After validating your information, an email from support@1010data.com is sent to you containing a link to reset your password.
- In the password reset email, click the password reset link.
Your browser displays the Password Reset page where you can enter your new password.

- Complete the following fields:
Username | This field lists your username; do not change the contents of this field. |
New Password | Enter a new Insights Platform account password.Password information and requirements: - Your new password must be different from your current password
- Passwords must contain 8 to 15 characters
- Password must contain at least one letter and one number
- Passwords must not contain spaces
- Passwords may contain symbols
- Passwords are case sensitive
|
Confirm Password | Confirm your new password. |
Note: The values in the New Password and Confirm Password fields must match.
- Click Change My Password.
Your password is updated and a link to the login page is displayed.

- Click Return to Login.
Your browser displays the Insights Platform login page.

From the login page, use your new password to log in. For instructions, see Log in.